Job Overview

Team Leader – Residential Care

Procare Wales Ltd | Plas Lorna, Rhyl, Denbighshire

Salary: £31,000 per annum, depending on experience

Job type: Full-time, Permanent 
Working pattern: 1 in 2 off shift pattern, including flexibility to work evenings, weekends and nights.

Are you a confident and motivated care professional ready to take the next step in your career?

At Procare Wales, we believe everyone deserves the opportunity to live their best life. We are looking for an enthusiastic, compassionate and experienced Team Leader to join our team at Plas Lorna in Rhyl.

This is an exciting opportunity for someone who is passionate about delivering outstanding care and support, enjoys leading and motivating a team, and wants to make a genuine difference to the lives of people with complex support needs.

You will play an important role in leading our Behavioural Support Workers, supporting the Home Manager and ensuring that the people we support receive high-quality, person-centred care.

About the role

As Team Leader, you will take an active, hands-on role in the day-to-day running of the service, providing leadership, guidance and support to your team.

You will help create a positive, safe and supportive environment where individuals are encouraged to develop their independence, achieve their goals and enjoy the best possible quality of life.

Your responsibilities will include:

• Leading, supporting and supervising a team of Behavioural Support Workers.
• Taking an active role in delivering hands-on care and support.
• Supporting the Home Manager with the effective day-to-day running of the service.
• Ensuring individual care plans, risk assessments and support protocols are accurate, up to date and followed.
• Promoting independence, dignity, choice and individual rights.
• Supporting staff development, training and supervision.
• Maintaining high standards of care, record keeping and regulatory compliance.
• Supporting staff rotas, deployment and cover arrangements.
• Building positive relationships with families, professionals and other stakeholders.
• Taking responsibility for the service in the absence of the Home Manager, where required.

What we're looking for

We are looking for someone who can lead by example, remain calm under pressure and inspire others to deliver the best possible support.

Essential requirements:

• At least one year's experience working within health or social care, supporting people with complex needs, including learning disabilities.
• Experience supporting individuals who may present with behaviours that challenge.
• Experience supporting people with mental health needs.
• NVQ Level 2 in Health and Social Care.
• Previous experience of supervising or supporting colleagues.
• Strong communication, organisational and interpersonal skills.
• A positive, flexible and proactive approach.
• The ability to remain calm, consistent and professional in challenging situations.
• A genuine passion for improving people's lives.

A full UK driving licence would be advantageous.

Why join Procare Wales?

At Procare Wales, our values are at the heart of everything we do:

Put People First | Work as a Team | Be Transparent

We are committed to creating an environment where both the people we support and our staff can thrive.

In return, you will have the opportunity to:

• Earn a competitive salary of £31,000.
• Develop your leadership and management experience.
• Make a real difference to people's lives every day.
• Be part of a supportive and dedicated team.
• Access ongoing training and development opportunities.
• Build a rewarding long-term career within a growing care organisation.

About Procare Wales

Procare Wales is an established care provider in North Wales, supporting adults and young people with complex support needs. We pride ourselves on delivering high-quality, person-centred support that enables individuals to achieve greater independence, choice and fulfilment.

Ready to take the next step?

If you are an experienced care professional with the leadership skills, enthusiasm and compassion to make a difference, we would love to hear from you!

Apply today through Indeed and become part of the Procare Wales team.