About ProCare Wales

ProCare Wales is committed to employing and retaining high-calibre staff with a sound values base. We endeavour to employ quality staff who support individuals in a respectful and nurturing way. We recognise that experience and knowledge are often important pre-requisites to successful performance, but the attitude and personality of individual staff members is equally important. We match (whenever possible) the available staff to the individual requiring support based on ‘best fit’ principles; these principles include personality type, age, gender, interests etc.

“This is a great place to work, definitely. I count myself very fortunate to have got a job with ProCare. I have no background in care. I’ve put a lot into learning for myself, I’m very proud of the feedback I’ve been getting. ”

Why join us at ProCare Wales?

Seeing the difference we make in people’s lives every day makes us proud to work at ProCare Wales. We’ve supported a number of highly challenging individuals to integrate effectively into their communities and learn daily life skills that enable them to have rich, fulfilling lives.

We also value and respect our staff and encourage them to grow and develop their careers. We provide excellent training in understanding challenging behaviour and mental health problems and all our staff are fully trained in how to prevent and de-escalate situations.

We value attitude and personality as much as previous knowledge and experience, so even if you haven’t worked in care before, if you’re energetic and compassionate with great interpersonal skills, we’d love to hear from you.

Our Services

We care and support young people with Social, Emotional and Complex Needs, offering them a home in which they can feel appreciated, acknowledged and safe.

Residential Services

ProCare Wales offers two residential services: Plas Lorna in Rhuddlan and Daniel House in Llanddulas. Our residential services are for individuals with complex needs between the ages of 16 and 64.

Community Living Services

ProCare Wales provides early intervention work for young people within a home or school environment and/or support for young parents with a learning disability. We also provide bespoke support to adults aged 18 and over.


  • Pension 
  • Medicash Level 2 cover including dental and optical costs 
  • Employee assistance programme 
  • Virtual GP service 
  • Extra days annual leave after three years service (up to a maximum of 10 days) 
  • Stress support 
  • Discounted gym membership 
  • Health screenings 
  • Perks at work scheme 
  • Face-to-face training at our in-house training facility 
  • Sickness absence bonus scheme 
  • Fully funded training opportunities including NVQ levels 2-5 
  • Free DBS (refunded after 6 months' service) 
  • Bike 2 Work scheme 
  • Staff referral scheme 
  • Critical illness cover 
  • Death in service benefit

Explore jobs

Support Worker

ProCare Wales are looking for passionate Support Workers to support adults with complex needs in our residential provisions in Llanddulas and Rhyl and within our community settings. ProCare Wales has been providing outstanding outcomes for the...

View all ProCare Wales jobs