Service Leader

Job Overview

Passionate. Determined. Courageous. Collaborative. Reflective. Emotionally Intelligent. Strong leader. Do these match you? An exciting opportunity for a Service Leader has just opened up. Are you interested in the challenge?

Beyond Limits is an organisation that is rated outstanding by CQC, and we are recognised as a leading provider for our work supporting people with learning disabilities, mental ill health, autism, and other social and emotional support needs. We design and deliver bespoke services, giving people the freedom to live in their own home, with their own team of support staff and the ability to have control over their life and future.

Contract Hours: 37.5h

Date Applications Close: 10^th March 2025

Interview dates: 25^th and 27^th March 2025

Ref Code: RC/CT

Essential for this job: Must have a full UK driving licence and access to a car, and have leadership experience

As a Service Leader you will be working with 4-5 teams towards building a life that makes sense for the people we support. You will need to inspire the teams to keep developing themselves and the person supported. You will need to have the knowledge to be able to implement management and leadership skills. We are working towards being a thinking organisation so we want someone who will self-reflect, have an excellent level of emotional intelligence and want to do the work to become the best version of themselves.

You will need to be confident and be able to challenge conventional support systems to make a real difference in people's lives. Integrity and honesty are crucial and are key values for the organisation and we expect everyone to promote the values of inclusion.

Good leadership skills are required. We are developing teams to be more self-led so any coaching and mentoring skills will be advantageous. We offer excellent ongoing training and support for this and other courses or areas of personal development.

You will be working collaboratively with the other Service Leaders and the central team, providing support to one another and using each other's skills. You will be expected to take on on-call responsibilities for the organisation which will include Cornwall, Somerset and Dorset. As we match staff to the people we support, you will need to spend time getting to know those we support so you can recruit the right team who will continue to help people supported to grow and live their best lives.

Main responsibilities:

• Oversee 4-5 support teams and team leaders
• Working in collaboration with people supported, families, professionals, teams and colleagues
• Facilitate meetings including 1-2-1's, team meetings, team development, debriefs, appraisals, professionals' meetings, and problem-solving meetings with teams
• Managing HR related processes, including performance and conduct matters, with fairness and professionalism
• Mentoring and coaching of teams and team leaders
• Keeping written work up to date and to a high standard and being creative with how you approach some work
• Monitor quality of support within each service which will include scheduled and unscheduled audits
• Sharing on-call responsibilities which may include emergency shift cover within the Southwest
• Attend daily meetings focused on the wider organisation
• Managing your own workload, prioritising effectively, and switching tasks when needed.
• Manage budgets, staffing levels, and resources effectively
• Recruit bespoke teams for the people supported

Ideally you will

• Have a relevant professional qualification or be willing to work towards one
• Be passionate about the work we do
• Be an excellent communicator
• Have an exceptional level of IT skills
• Understand the importance of a good work culture
• Have the ability to represent the organisation confidently and professionally
• Be able to have difficult and challenging conversations with a variety of people
• Be able to challenge the status quo
• Able to think outside the box to solve problems

Benefits:

• We reward our staff with competitive salaries
• We offer an Award Winning Pension Scheme
• We have a company sick pay scheme
• Excellent annual leave allowance, including top up pay
• Critical Illness cover, reassurance when you need it the most
• Life Insurance, reassurance for your family when they need it the most
• A really good mandatory induction
• Ongoing high quality training
• Career development opportunities
• A real chance to make a difference in the life of several people

We are committed to recruiting candidates who share our commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment, including obtaining references and DBS (Disclosure & Barring Service) clearance. A DBS check will be requested in the event of the individual being offered a position with Beyond Limits, the cost of which will be to the employee, however, this will be returned after successful completion of probation period (6 months).