Working in social care is incredibly rewarding, but it’s not for everyone.

Take our short quiz to find out whether you’re suited to life as a carer.

  • Patience

    Many of our service users need help with day-to-day activities like shopping, cooking and personal wellbeing. Our carers are there to help them manage these activities whilst teaching them the skills they need to live independently.

    Question

    How would you feel about helping someone improve their life skills?

  • Support

    Young people and adults with mental health conditions or learning disabilities often need support with medical appointments, housing options and claiming benefits. Part of a carer’s role is to advocate on their behalf to ensure they get the medical and financial support they’re entitled to.

    Question

    How confident are you speaking up in meetings and appointments?

  • Decision making

    Caring for people with complex needs often requires you to make decisions and act quickly and professionally.

    Question

    Would you say you’re a quick thinker in challenging situations?

  • Flexibility

    As a carer, your role will sometimes involve staying overnight or working flexible hours to ensure the safety and wellbeing of the person you’re caring for.

    Question

    Are you able to be flexible with your working hours and adapt to the changing needs of the service user?

  • Fitness

    Caring for people with complex needs can be great fun, and we get involved with as many physical activities as we can.

    Question

    Are you a hands-on person who likes to get active and enjoy the outdoors?

  • Adaptability

    It’s important that all our service users are looked after in a consistent and professional way in accordance with their personalised care plan even when their behaviour is challenging.

    Question

    Do you have the attention to detail and professionalism needed to ensure the rules are followed, even in a difficult environment?

Great! We think you’d be suited to a career in complex care.

Want to know more?

A career in care could be for you, but you might want to find out more.

Discover more about life as a carer or read about our businesses.

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46 jobs

Intervention Support Worker

  • Norwich, Norfolk
  • Permanent
  • Up to £13.12 per hour
Or

Job Overview

Job Title: Intervention Support Worker - Alternative to Education Provision

Are you passionate about making a real difference in the lives of children and young people who need a different kind of support to thrive?

At Juventas, we're looking for committed and compassionate Support Workers to join our growing team in our Alternative to Education service. This is a unique opportunity to be part of a service designed to support children who may not be thriving in mainstream education and need tailored support with their social, emotional, and learning needs.

What you'll do:

  • Provide 1:1 and 2:1 support for children and young people, helping them achieve their goals through bespoke educational and emotional programmes.
  • Create a nurturing, safe, and structured environment, where every child feels seen, heard, and supported.
  • Work flexibly across a 24/7 rota, including times of crisis, to ensure young people receive consistent, quality care.
  • Be a keyworker, leading on reviews, risk assessments, and care planning.
  • Support children to build positive relationships, manage their emotions, and engage in education and meaningful activities.
  • Maintain high standards of recording, communication, and safeguarding in line with the SEND Code of Practice, Alternative Provision Guidance, and Juventas policies.
  • Collaborate with multi-agency professionals and contribute to effective team working.

About you:

  • You have experience working with children and young people, particularly those with SEND, SEMH needs, or in alternative education or care settings.
  • You are resilient, patient, and emotionally intelligent - able to stay calm under pressure and offer consistent care and support.
  • You are confident in handling safeguarding concerns and managing challenging behaviour restoratively.
  • You believe in giving every child a chance and are committed to building trusting, empowering relationships.
  • You're organised, reliable, and ready to work flexibly as part of a supportive, passionate team.

Why Join Juventas?

✔ You'll work in a role where no two days are the same
✔ Be part of an organisation that truly values its staff and the young people it supports
✔ Receive ongoing training and professional development opportunities
✔ Help shape an exciting new service designed to meet the real needs of young people

Ready to join us?
If you're looking for a career where your work has real impact and every day matters, we'd love to hear from you.