Working in social care is incredibly rewarding, but it’s not for everyone.

Take our short quiz to find out whether you’re suited to life as a carer.

  • Patience

    Many of our service users need help with day-to-day activities like shopping, cooking and personal wellbeing. Our carers are there to help them manage these activities whilst teaching them the skills they need to live independently.


    How would you feel about helping someone improve their life skills?

  • Support

    Young people and adults with mental health conditions or learning disabilities often need support with medical appointments, housing options and claiming benefits. Part of a carer’s role is to advocate on their behalf to ensure they get the medical and financial support they’re entitled to.


    How confident are you speaking up in meetings and appointments?

  • Decision making

    Caring for people with complex needs often requires you to make decisions and act quickly and professionally.


    Would you say you’re a quick thinker in challenging situations?

  • Flexibility

    As a carer, your role will sometimes involve staying overnight or working flexible hours to ensure the safety and wellbeing of the person you’re caring for.


    Are you able to be flexible with your working hours and adapt to the changing needs of the service user?

  • Fitness

    Caring for people with complex needs can be great fun, and we get involved with as many physical activities as we can.


    Are you a hands-on person who likes to get active and enjoy the outdoors?

  • Adaptability

    It’s important that all our service users are looked after in a consistent and professional way in accordance with their personalised care plan even when their behaviour is challenging.


    Do you have the attention to detail and professionalism needed to ensure the rules are followed, even in a difficult environment?

Great! We think you’d be suited to a career in complex care.

Want to know more?

A career in care could be for you, but you might want to find out more.

Discover more about life as a carer or read about our businesses.

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46 jobs

Support Worker


Job Overview

ProCare Wales are looking for passionate Support Workers to support adults with complex needs in our residential provisions in Llanddulas and Rhyl and within our community settings.

The role

ProCare Wales has been providing outstanding outcomes for the individuals we support for over 20 years. Due to new individuals transitioning into our service we're now looking for Support Workers to provide hands-on support for adults aged 16-64 who have complex needs. These include learning disabilities, challenging behaviour, autism and mental health needs.

The ideal candidate

You don't have to have experience of working with individuals with complex needs to apply. All you need is a set of sound values, belief in the concept of community living for all and a strong self-awareness. If this sounds like you then we'd love to hear from you.

We have permanent full- and part-time positions available and are particularly looking for candidates who can start immediately.

About us

Based in North Wales, ProCare Wales provides registered care home and community supported living services for adults and children with complex needs. We specialise in caring for people who have been excluded from mainstream or specialist services or experienced previous placement breakdowns.

We offer a unique comprehensive package of benefits to employees and their families. This includes:

Life Insurance, Critical Illness Cover, Children's Cover, Virtual GP and Prescription service, Dental and Optical costs, Consultants/Specialist's fees, Physiotherapy, Discounted Gym Membership, Retail Discount Scheme and Health and Stress Related helpline, Sickness Bonus Scheme and Bike2Work Scheme, Additional Holidays, Staff Referral Scheme